"Being right on the beach, we spent a vast majority of our time snorkeling and swimming."
Matthew from United States
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"Level guest get an exclusive area on the beach."
Jennierullo from Canada
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"It was wonderful to have an incredibly beautiful beach just steps from our room."
Stamatia from United States
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4-star beachfront all-inclusive resort on Cozumel's Santa Pilar Beach
Beach & Pools
Melia Cozumel All Inclusive sits directly on Santa Pilar Beach, a white-sand stretch with calm turquoise waters. The resort offers two outdoor swimming pools, including an adults-only option for quiet relaxation. Guests also have access to sun loungers, beach chairs, and pool/beach towels throughout the day.
Wellness & Spa
The on-site spa and wellness center holds a certification from Wellness for Cancer, allowing it to provide services to cancer patients. Facilities include a spa lounge, relaxation area, public bath, and a fully equipped fitness center. Treatments such as massages and beauty therapies are available for all guests.
Dining
Eight restaurants serve international and Mexican cuisine, with the Fish House offering sustainable fishing experiences. Guests can choose from buffet, snack bar, and à-la-carte options, plus a kid-friendly buffet and bar. The Level category provides access to exclusive dining venues and premium beverages.
Family & Kids
A dedicated kids' club runs diverse children's programs for all ages, including archery and electric car driving. The resort also features a children's playground, indoor play area, and kids' outdoor play equipment. Babysitting services and a games room with various entertainment options are available for families.
The Level & Sustainability
Guests in The Level category receive exclusive services and amenities, including a private lounge and personalized concierge. The resort is certified by Ecostars(R) for extensive sustainable practices, covering energy, water, and waste reduction. Complimentary airport shuttle is offered (airport is 10 km away), and the property provides 24-hour security and safety deposit boxes.
Highlights
Beach: Santa Pilar Beach, white sand and calm water
Spa: Wellness for Cancer-certified spa & fitness center
Dining: 8 restaurants including sustainable Fish House
Kids: Archery, electric car driving, kids' club
Sustainability: Ecostars(R) certified green practices
The Level: Exclusive lounge & personalized concierge
“This property stands out for its commitment to wellness, even offering specialized services for cancer patients. While the all-inclusive dining has its inconsistencies, the genuine warmth of the staff and the exclusive perks for Level guests definitely enhance the experience. I found the dedicated kids' club and diverse family activities particularly appealing, making it a solid choice for those traveling with children.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
ZEL Room Ocean View
2 persons
43 sq. feet
2 Single beds
Air conditioning
Balcony
room details
ZEL Room Garden View
2 persons
43 sq. feet
2 Single beds
Air conditioning
Balcony
room details
ZEL Suite Garden View
2 persons
86 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.0/10Review score
General
No smoking on site
Free Wi-Fi in public areas
Safe deposit box
24-hour reception
Pets allowed
24-hour security
Luggage storage
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Water sports
Tennis court
Golf course
Darts
Guest Parking
No parking available.
Services
Room service
Housekeeping
Laundry
Dining
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's buffet
Children's play area
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Sun loungers
Garden area
Spa & wellness centre
Treatment room
Beauty treatment
Massage
Public Bath
Room features
Air conditioning
Sitting area
Ironing facilities
Media
AM/FM alarm clock
Room decor
Curtains
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Dining Onsite
Melia Cozumel All Inclusive presents an array of dining options that celebrate international flavors and traditional cuisines. Guests can indulge in various settings, from vibrant beach bars to intimate restaurants, each offering a unique culinary experience by the stunning ocean backdrop.
Restaurante La Isla
International
Ambiance
Traditional indoor setting with welcoming decor
Key Offerings
A diverse menu featuring international dishes, complemented by soothing background music.
Reservation
No
Open daily from 11:00 AM to 11:00 PM.
Fish House
American
Ambiance
Casual and relaxed dining environment
Key Offerings
Creative seafood dishes paired with an intimate atmosphere, perfect for evening meals.
Reservation
No
Open daily from 6:00 PM to 10:00 PM.
El Embarcadero Beach Bar
American
Ambiance
Beachfront bar with a laid-back atmosphere
Key Offerings
Refreshing cocktails and light snacks available during cocktail hour, perfect for unwinding by the ocean.
Reservation
No
Open daily from 11:00 AM to 6:00 PM.
El Isleño Swim Up Bar
American
Ambiance
Inviting swim-up bar with a fun, friendly vibe
Key Offerings
Enjoy cocktails and light refreshments without leaving the pool, ideal for relaxation.
Reservation
No
Open daily from 11:00 AM to 6:00 PM.
Mole Snack Bar
American
Ambiance
Casual snack bar setting
Key Offerings
Light bites and snacks offered throughout the day, perfect for a quick recharge.
Reservation
No
Open daily from 11:00 AM to 5:00 PM.
Mole
American
Ambiance
Warm and inviting for an intimate dining experience
Key Offerings
Serves classic American dishes in a cozy setting for lunch and dinner.
Reservation
No
Open for dinner daily from 7:00 PM to 10:00 PM.
Lobby Bar
American
Ambiance
Cozy lounge space with a warm atmosphere
Key Offerings
Offering a selection of drinks and light bites, perfect for evening gatherings.
Reservation
No
Open daily from 5:00 PM to 12:00 AM.
Elyxr Café
American
Ambiance
Casual cafe with a relaxed vibe
Key Offerings
Delightful brunch options served alongside refreshing beverages in a light-filled space.
Reservation
No
Open daily from 11:00 AM to 5:00 PM.
Zel Cozumel Location
Carretera Costera Norte Km. 5.8, Cozumel, 77600,
Explore Cozumel
Local Highlights Near Melia Cozumel
Top Attractions
Activities
Dining
Entertainment
San Juan Reef
16 minutes' walk
Amazing diving and snorkeling destination with vibrant coral reefs and abundant marine life. Great for underwater enthusiasts.
Chankanaab Adventure Beach Park
15 minutes' drive
Family-friendly park featuring beautiful beaches, snorkeling, and marine exhibits. A fantastic outing for all ages.
Cozumel Country Club and Golf Course
6 minutes' walk
An 18-hole championship golf course surrounded by lush greenery, ideal for golfers seeking relaxation and challenge.
La Ruta de las Indias
5 minutes' drive
A scenic cultural route showcasing historical landmarks. A great way to learn about Cozumel's rich heritage.
Coral Wall Snorkel and Free Diving
10 minutes' drive
Thrilling underwater adventure with colorful reefs. Rentals available, suitable for both beginners and experienced divers.
Relaxation at Playa Azul Golf
10 minutes' walk
A peaceful beach where guests can unwind with stunning views and soft sands. Perfect for relaxation after adventure.
Restaurante Gaviotas
9 minutes' walk
Local seafood and traditional dishes in a casual setting. Known for fresh ceviche and friendly service.
Playa Azul Golf
10 minutes' walk
Beachfront dining featuring grilled specialties and stunning sunset views. Great for families and casual meals.
La Isla Cozumel
15 minutes' drive
Vibrant shopping and entertainment complex with shops, bars, and occasional live music. Fun for families and night outings.
Plaza Central
10 minutes' drive
Cozumel's main plaza hosting cultural events, live music, and local markets. Family-friendly and ideal for evening strolls.
Tips on navigating the city
City Centre
Cozumel 9 min · 3.4 mi
Airports
Cozumel (CZM) 11 min · 4.4 mi
Aeropuerto de Playa del Carmen (PCM) 53 min · 21.6 mi
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in public areas for free.
Breakfast
A buffet breakfast is served at affordable prices.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Number of floors:
12
Number of rooms:
214
Former name
Paradisus Cozumel, Melia Mayan Paradise
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 1897 verified reviews
8.8 /10
Great
85 %
Recommend
Breakfast
8.5/10
Cleanliness
8.7/10
Comfort
8.6/10
Facilities
8.0/10
Free WiFi
9.5/10
Location
8.5/10
Paid Wi-Fi
5.0/10
Staff
8.8/10
Value for money
8.0/10
Pros
Beachfront location
Friendly staff
Excellent snorkeling
Cons
Average food
Humid rooms
Guest reviews
based on 4428 reviews
4/5
based on 307 reviews
8.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Zel Cozumel
What is the distance from Melia Cozumel All Inclusive to Cozumel International Airport?
The hotel is located 10 km from Cozumel International Airport, approximately a 15-minute drive.
Which popular attractions are near Melia Cozumel All Inclusive?
Nearby attractions include Playa San Juan (1 km) and Chankanaab National Park (approximately 8 km).
What are the check-in and check-out times at Melia Cozumel All Inclusive?
Check-in is at 15:00 and check-out is at 12:00.
What dining options are available at Melia Cozumel All Inclusive?
The hotel features three restaurants, including La Isla and Fish House, offering a variety of international and American cuisines.
What leisure activities does Melia Cozumel All Inclusive offer for guests?
The hotel offers activities such as snorkeling, diving, tennis, mini-golf, and a kids' club.
Is Wi-Fi available at Melia Cozumel All Inclusive?
Complimentary Wi-Fi is available throughout the hotel.
What amenities does Melia Cozumel All Inclusive provide in guest rooms?
Rooms are equipped with air conditioning, a flat-screen TV, a minibar, and a private balcony.
Does Melia Cozumel All Inclusive have a wellness center?
Yes, the hotel features a Wellness Centre offering beauty treatments, massages, and a fully equipped gym.
Are there swimming pools at Melia Cozumel All Inclusive?
The hotel has two outdoor pools, including an adults-only option.
Is there on-site parking available at Melia Cozumel All Inclusive?
Yes, the hotel offers parking facilities for guests.
Is breakfast included at Melia Cozumel All Inclusive?
Breakfast is available for an additional charge.
What languages do the staff speak at Melia Cozumel All Inclusive?
The staff is multilingual, including English and Spanish.